Friday, July 24, 2009

DiGi.. Ku Bersama Mu!

1. We all know about DiGi’s strength in branding and marketing. But what are the areas it needs to improve the most? Viknes, Shah Alam

We can improve a lot in setting expectations right to keep and attract new customers. People are generally tired of brands that over-promise and under-deliver.

The DiGi brand is unpretentious and loved for its simplicity and sense of fun. We should build on that and improve our service delivery
to our customers so that each experience with DiGi is excellent, whether you’re making a call or calling for service.

2. Why do you think mobile
players can succeed in broadband? Samad Yatim, Petaling Jaya

Competition in fixed broadband is non-existent, resulting in fairly poor service and quality experience. Mobile broadband has proven to be a great complement and substitute to fixed broadband worldwide, and so will be the case in Malaysia.

What we must address in broadband, regardless of fixed or mobile, is the lack of quality experience. There is pent-up demand for best value and quality broadband and DiGi hopes to fill this space and meet customers’ expectations.

3. What are the main challenges DiGi faces in building its brand’s strength and identity? Suzalina Osman

A major challenge will be to keep the brand alive and develop it further. We have to continue to live our brand to the fullest. It starts internally. There are no short cuts. We want to portray our brand through our people to impact on our customers and stakeholders. This requires consistency, and to be consistently different from the rest of the pack.

4. What do you think needs to happen before your favourite football club, Tottenham Hotspur, can truly compete for the English Premier League title? Peter Saw, Kepong

Now we are talking! In my next life (or maybe my next job!), I will probably be a football coach. I don’t think you can just buy players and expect to perform. You got to build that winning culture and, therefore, don’t need the best players all the time. The same applies to business, by the way.

Spurs has to keep calm and let Harry (Redknapp, the manager) build the team. Stop buying more players. They have enough, with maybe, too many individualists.

Next year will be an interesting year. If they just get off to a better start, I am optimistic. I predict they can be in the top 5 next year and, hopefully, win the league in 2011. If they do, I will be there cheering them on.

5. How important are teenagers as customers, and what matters in attracting and retaining them? Uthayakumar, Sri Damansara

They are our present and future customers. Malaysia has a young, ambitious, optimistic and vibrant population. To stay relevant to this group is do-or-die for us. What matters is how well we know them and how well we deliver what they want. DiGi is a very youthful brand. This is a very strong asset and we hope to leverage more out of it.

6. What is it like to be a foreign-owned company operating in a highly competitive industry in a multi-racial country like Malaysia? Alias Tahir, Alor Star

First of all, I see DiGi as a very local company. It is built and managed more by Malaysians than foreigners. Having a large international shareholder, the Telenor group, gives us opportunities to learn and use experiences from around the world.

For example, when we are building our 3G network, we are using many channels and expertise from Telenor to avoid earlier mistakes made. We live and breathe Malaysia every day, and liking it!

7. You have described Malaysia as your family’s second home. Why do you like it here? Frankie Tan, Puchong

This can be a very long answer, so I’ll try to keep it brief ... the people, culture, food, nature, oceans, jungles, close to much of Asia, fast-learning and optimistic nation ... Is there more space to go on?

8. What annoys you the most about how people use their mobile phones? Rudy, Muar

It’s quite scary seeing people driving and SMSing at the same time. I also think the silent mode is a good option to use during meetings, family time and at cinemas.

9. What were your earliest experiences with mobile phones and how do they compare with the services and technology we have today? Carol Ong, Bangsar

Oh, wow, that was in 1993 when my friend and I started a consultancy firm and we needed a mobile phone. It weighed like a brick and looked like one too. I used it instead of going to the gym! On top of that, every call cost me RM3 per minute. Now my phone is the size of my name card, and the call rate is from 10 sen per minute and eventually free.

10. When do you foresee DiGi retiring the Yellow Coverage Fellow (YCF)? Martin Santiago, Subang Jaya

Well, as long as you like the YCF and people seem to, we have no immediate plans of retiring him. We get thousands of requests every month for more of our Yellow Fellow. Right now, he is running around busy to ensure quality coverage. When he gets a breather, I will invite him to come and play celebrity again.

Wednesday, July 15, 2009

Rapid KL. Another Big Issue!



Taken from The Star Online.

Nasib baik dah lama aku tinggalkan zaman naik bus U80 ni.. agak2 kalo aku still menggunakan perkhidmatan RapidKL ni.. makin rapidlah chances nak mati.

Take care and drive carefully.

Jangan horn orang suka-suka..
jangan overtake orang suka-suka..
jangan suka-suka pakai fog-lamp saje..
jangan suka-suka dalam keta/bus..
papehal pon..
jangan drive macam seekor babi sedang memegang stereng..



semoga RapidKL dapat kaver line.

additional info : baru semalam seorang teman terdengar dari curung radhio.. berita report yg pemandu ni gila kutip saman.. pastuh eksiden dok pasal dia racing ngan satria biru.. (dalam the star online dia claim satria biru ni overtake bus suka-suka)... pandainyeeeee kaver line..
btw.. dah dasar drebar.. patut la jadi drebar..

(aku x abis dendam lagi ngan rapid kl nyer driver + system yg mcm babi di atas)

Sunday, July 12, 2009

Bersiap Sedia

Sila lihat gambarajah. Saya agak bersiap sedia dengan kelengkapan berperang ikhsan dari abang saya sendiri.

Jadi, kepada rakan2 sekerja.. harap bersedia juga dari segi zahir dan batin ye.



Mendapat bekalan semalam ketika melawat abg, akak ipar dan anak buah di Bangi.
Agak gementar setelah setahun tidak menembak orang. Dan kali ini, saya lebih mementingkan peng-kaver badan saya hasil dari post-mortem tahun lepas di mana saya melihat diri saya hanya sebagai sebiji bunker gara-gara takut lebam tangan dan kaki. Hahaha.. harap2 tahun ni.. dapat tembak seko dua.. peace yalll!! :p

Lagi-lagi gambar anak buah saya yang makin semangat dan nakal.


Rilek


Main


Main lagi


Termenung


Tido.. ntah apa ntah la yang dia pikir tuh.. berkerut je..

Thursday, July 9, 2009

Falling Slowly

I don't know you
But I want you
All the more for that
Words fall through me
And always fool me
And I can't react
And games that never amount
To more than they're meant
Will play themselves out

Take this sinking boat and point it home
We've still got time
Raise your hopeful voice you have a choice
You'll make it now

Falling slowly, eyes that know me
And I can't go back
Moods that take me and erase me
And I'm painted black
You have suffered enough
And warred with yourself
It's time that you won

Take this sinking boat and point it home
We've still got time
Raise your hopeful voice you had a choice
You've made it now
Falling slowly sing your melody
I'll sing along

Friday, July 3, 2009

A New Beginning

Setelah saya terpaksa meninggalkan kerjaya sebagai seorang boipren.. kini saya bergelar sebagai seorang promoter.. Dengan ini.. saya mempromote kan product keluaran keluarga Sharif dengan title nye.. Room2902's Photography.

Sekian